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MULTIFABS SURVIVAL LIMITED
PRIVACY POLICY
We, Multifabs Survival Limited, a company registered in Scotland and having our registered office at Johnstone House, 52-54 Rose Street, Aberdeen have a legal obligation under the Data Protection Act 1998 (“the Act”) to ensure that all information held and processed about you, our customer, complies with the principles of the Act.
The Act requires all personal information to be treated in the strictest confidence and to be used only for purposes of which you are aware. By visiting our website, you are accepting and consenting to the practices detailed in this Privacy Policy.
Confidentiality
We will treat all your personal information as private and confidential (even when you are no longer a customer). Nothing about your will be disclosed to anyone, other than in four exceptional cases permitted by law. These are:
• where we are legally compelled to do so (e.g. by a court order);
• where there is a duty to the public to disclose;
• where disclosure is required to protect our interest (this will not be used as a reason for disclosing information about you to anyone else for marketing purposes);
• where disclosure is made at your request or with your consent.
From time to time we may employ agents and sub-contractors to process your information on our behalf. The same duty of confidentiality and security will apply to our agents and sub-contractors and all processing will only be carried out under our instruction.
Using your Personal Information
Providing the services or supplying the products which you have ordered
Your details will be used in providing the services or supplying the products which you have ordered from us and for ongoing administration.
Keeping you Informed
There may be times when we feel that a service or product offered by us or a selected third party may benefit you. We may use information we obtain from your transactions with us in this decision-making process. To make you aware of the service or product we may contact you by mail, telephone, fax, e-mail or other reasonable method to give you further details so that you can make an informed choice.
You are, of course, under no obligation to apply for any of the services or products offered. If you prefer not to receive any of this information, please write to us.
Research & Statistical Analysis
We may use your details to assist us in understanding individual needs and business trends in order to improve the products and services we offer.
Sensitive Data
Certain information which you pass to us may be classified as sensitive and we can only use such data where we have your explicit consent. This data relates to racial or ethnic origin, political opinions, religious beliefs, trade union membership, physical or mental health, sexual life, criminal proceedings and offences and will only be processed in order to provide the services or goods requested.
The Details we Hold
These uses of your personal information are covered by our notification to the Office of the Information Commissioner under the Act. Under the terms of the Act, you have the right to obtain a copy of the information we hold about you, upon payment of the appropriate fee.
Please review your personal information on a regular basis to ensure it is accurate and inform us of any changes (e.g. moving house).
If you have any questions or concerns on the use of your personal information, please do not hesitate to contact us at any time.
For our Business Customer
The Data Protection Act does not apply to companies in themselves but it does extend to sole traders and partnerships. When an order for goods or services is received by us from a business, in addition to the above information, information may be sought from credit reference agencies on the company directors and/or partners as individuals.
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